All users of Hypnotic World can expect their details to be protected. Below we have listed our privacy policy and compliance with both GDPR and the Data Protection Act.

What information do we collect?

We collect information from you on a voluntary basis and in accordance with our Terms of Use when you use Hypnotic World, register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Practitioner details. You may, however, visit our site anonymously.

Like most websites, we use 'cookies' to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'Do we use cookies' section below for information about cookies and how we use them

What do we use information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize users' experience (your information helps us to more effectively respond to your customer service requests and support needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer or for service fulfilment purposes, such as:

• To send periodic emails
• To monitor and maintain customer service standards
• To monitor Hypnotic World targeted marketing campaigns
• To provide affiliates with referred sale information and 2nd tier commission information

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers databases to be only accessed as stated above.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to maintain subscriptions.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, unless we provide you with advanced notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Parties

Hypnotic World may provide order information to Bizrate, Reviews.io, TrustPilot and Google Trusted Stores, who may assist us in collecting and using customer rating data. Review information may be syndicated among trusted 3rd parties (for example, we enable hypnotherapists to display reviews of themselves on their own web sites).

Data may also be collected by Google for ad personalization purposes and analytics. Learn more about Google's data use policies.

Data is stored in the United Kingdom, European Union countries and the United States, and locations where our partners involved in handling data operate (e.g. for web site hosting and payment processing). Data may be stored until a time arises that it is not required any longer. If you require details of specific data processing, or if you wish for your data to be deleted, please place your request by contacting our Support Team at support@hypnoticworld.com.

Complaints

If you have any questions or complaints regarding the processing of your personal data, please contact us at support@hypnoticworld.com and we will endeavour to address your concerns. You can also contact the Information Commissioner's Office with complaints regarding personal data.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our privacy policy. If you have provided Hypnotic World with personal information at any time and wish to withdraw your consent, please contact us using the details below.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Hypnotic World
24 St David's Drive
Doncaster, South Yorkshire DN5 8NF
England
faith@hypnoticworld.com
01302 786977

Data Protection

We are registered under the Data Protection Act and are committed to keeping all our records safe and confidential in accordance with it. Your financial information (debit/credit card numbers, etc) are held by our secure merchant services (e.g. WorldPay, PayPal, GoCardless and Stripe) and are encrypted for maximum security. Contact: Faith Waude support@hypnoticworld.com (ICO registration no. Z8021143).

We will not sell on any personal information about any member to any third party.

In the event of members submitting articles for publication on Hypnotic World we always obtain prior consent before disclosing any donator's email address or surname.

 

Cookie Statement

In line with most major web sites, Hypnotic World uses cookies to enable users to use specific functions on the website, and to track usage of the site.

 

What data is stored in cookies?

Hypnotic World uses cookies to store statistics about a user’s visit so that we can improve the site’s usability, and to store essential user-specific information such as login details and the items that you add to your shopping basket. Hypnotic World assumes implied consent with regards to a user’s request to save a setting (e.g. country, login details, shopping cart change), and where cookies are automatically set, this is in compliance with our Terms and Conditions of use.

 

What cookies are used to store information?

Hypnotic World uses cookies to store statistics about a user’s visit so that we can improve the site’s usability, and to store essential user-specific information such as login details and the items that you add to your shopping basket.

• ASPSESSIONID…
  e.g. 098f6bcd4621d373cade4e832627b4f6
  A default cookie of Active Server Pages to assign user sessions with an ID.
• __utma
  Third party-set Google Analytics cookie. Used to track user clicks on the website to improve the site.
• __utmb
  Third party-set Google Analytics cookie.  Statistics pertaining to a user’s visit.
• __utmc
  Third party-set Google Analytics cookie.  Time spend on site.
• __utmz
  Third party-set Google Analytics cookie. Source by which user found the site.
• a
  e.g. login
  Login information required to enable subscribers to log in.
• b
  e.g. 098f6bcd4621d373cade4e832627b4f6
  Login information required to enable subscribers to log in.
• coursea
  e.g. login
  Login information required to enable users to log in.
• courseb
  e.g. 098f6bcd4621d373cade4e832627b4f6
  Login information required to enable users to log in.
• favorites
  e.g. [[1: 123]]
  Required to enable users to shortlist listings and save favourite items.
• hwpk
  e.g. password
  Required to enable login to a particular guide that a user has purchased.
• abbasket
  e.g. CD-1
  Required to enable login to a particular guide that a user has purchased.
• checkout-submissionids
  e.g. 123,456
  Required for purchases.
• ctry
  e.g. US
  Set if a user opts to change their current country.
• ctryset
  e.g. 1
  Set if a user opts to change their current country.
• discount-code
  e.g. 12345
  Set if a user applies a discount code.
• modal-scriptsample-hide
   e.g. 12345678
  Set if a modal is hidden.
• remembermea
   e.g. 1
  Set if a user opts to remember their login details when signing in.
• pages
  e.g. Legacy cookie; page user has clicked on.
• updatesemailopted
  e.g. 1
  When a user has update their script updates newsletter email preferences.
• affrefer
  e.g. 1
  Referring affiliate ID used to track sales when you are referred by an affiliate link. Used to attribute commission to affiliates.
• lgclid
  e.g. abcdefg123456789
  Referring advert click ID.
• phpsessid and similar
  e.g. 12345
  Store session information based on the above cookies, page views and times.
• hide*
  Used to store user preferences (e.g. hide a modal).
• Other Product Cookies:
  Used to track users for purposes such as support chat sessions, Live2Support, trust seals from Comodo, Google AdWords and Google Analytics.
• Other cookies:
  e.g. Login details, information for administrating users
  These cookies should not affect general visitors.

Local Storage

• lastRememberedLogin[Email,UserID,ProfilePic,Name]
  Used when login details are set to be remembered for simpler regular login.

 

How can I prevent my web browser from storing cookies?

The most effective way to prevent Hypnotic World and 3rd parties such as Google and Live2Support from storing cookies is to block the domains of the cookies (e.g. “.hypnoticworld.com”) in your web browser settings. This varies between browser brands and versions. You can find more information below:

 

Microsoft®  Windows® users:
http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

 

FireFox users:
http://support.mozilla.org/en-US/kb/Blocking%20cookies

 

Safari users:
http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

 

Users of other web browsers can usually find information from the manufacturer of the software, usually through the Help section of the program.

 

For more information on our cookies policy, please contact us – email support details can be found on the Contact Us page.

Additional Membership

Hypnotic World Ltd is registered with the UK Register of Learning Providers (no. 10021885).

Communications Policy

For details of our policies regarding communications, please refer to our Communications Policy.